Contact us

FAQs

I've just placed my order. When do I receive it?

We use Australia Post for all orders and orders are sent within 2 business days. Once you receive a dispatch notification you should receive your parcel within 3-5 business days.

Can I modify my delivery address once my order has been processed?

 If you happen to process your order with the incorrect address, please contact us urgently on 0402587614 so we can assist you. 

Do you ship internationally?

Unfortunately, we do not internationally, only within Australia.

Do you offer click and collect?

Unfortunately, we do not.

How many days is your return policy?

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

How do I start a return?

To start a return, you can contact us at refunds@libraryofsmalltyhings.com

If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted.